q=%E8%A1%97%E5%A4%B4%E5%AE%98%E5%83%9A%EF%BC%9A%E5%85%AC%E5%85%B1%E6%9C%8D%E5%8A%A1%E4%B8%AD%E7%9A%84%E4%B8%AA%E4%BA%BA%E5%9B%B0%E5%A2%83%EF%BC%9Adilemmas+of+the+individual+in+public+service&searchType=standard&isFacet=true&view=standard&rows=10&sortWay=score&sortOrder=desc&curlibcode=CSZYXY&searchWay0=marc&logical0=AND
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街头官僚：公共服务中的个人困境：dilemmas of the individual in public service