A volume in the Advances in data mining and database management (ADMDM) book series, Advances in data mining and database management (ADMDM), A volume in the Advances in Computer and Electrical Engineering (ACEE) book series, A volume in the advances in information security, privacy, and ethics (AISPE) book series, A volume in the Advances in Business Strategy and Competitive Advantage (ABSCA) Book Series A volume in the Advances in Human Resources Management and Organizational Development (AHRMOD) Book Series. Advances in IT personnel and project management (AITPPM) book series,